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Jan
20
2016

Service Catalog Upgrades

SITSD debuted an enhancement to the Service Catalog January 4, 2016. The new and improved service catalog began a multi-phased rollout. The initial upgrade includes the transition to a shopping cart style format. The web address is also changing and it can now be found at sitsdcatalog.mt.gov. The new catalog offers the ability to get estimates on services and save the estimates to a PDF which can be attached to a service request when an order is submitted through the Service Desk by creating a case. Further enhancements are planned and will include the ability to order directly...

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Views: 1198
Jan
20
2016

State of Montana Data Center Electrical Changes

Recent law changes will impact Data Center processes. OSHA and NFPA-70E laws have changed and a Data Center can no longer have an exception for performing live electrical work. When power is installed or removed, the main breaker must now be turned off for work to be performed. If your equipment is not dual powered, you may experience an outage when electrical work is being performed. If your equipment is dual powered and properly supported, you should not get an outage but will have a notification that a power supply went down and came back up. In an effort to eliminate concerns or...

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Views: 1008
Mar
19
2015

Montana recognized as national leader in transparency in government spending

A report released March 18 by the U.S. Public Interest Research Group (U.S. PIRG) heralds Montana as a national leader in providing transparency in government spending. According to the report Following the Money 2015: How the 50 States Rate in Providing Online Access to Government Spending Data, Montana received an 92 percent, A- rating for spending transparency, up from 86 (B) percent last year and 57 percent when Governor Steve Bullock took office. The report was released during Sunshine Week, a week to promote public access in government. In recent years, state governments have...

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Views: 589
Mar
10
2015

ECM pilot moving into fifth sprint

The Montana Department of Labor and Industry (DLI) and SITSD are partnering on a pilot project designed to evaluate Perceptive Software's suite of enterprise content management (ECM) products on DLI's workforce assistance application process. The pilot is structured around five key "sprints" and continues through May 2015. At the conclusion of each sprint, SITSD and DLI assess the software's performance. Matt Hosking, project leader, said the pilot is on budget and progressing smoothly. Hosking said the final sprint - to demonstrate enterprise integration and...

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Views: 585
Feb
19
2015

Montana's eGovernment services result in significant cost savings

The state's online services have grown tremendously since its first web-based presence was launched in 2001. Today, citizens can access more than 300 eGovernment services available from 23 different state departments and agencies that process more than 10 million online transactions annually. The Bureau of Business and Economic Research at the University of Montana (BBER) recently worked with Department of Administration officials to perform a cost savings and customer satisfaction analysis for specific eGovernment services that are provided via the state's web portal, ...

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Views: 507
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