State Information Technology Services Division
 Customer News May 2015; Vol. 2, Issue 5



State CIO News Blog

Mobile Device Management


University of Montana 

New Employees


Legislature Adjourns

File Transfer Service



File Transfer Service 2.0 is Complete

This new upgrade includes a completely responsive design, improved performance, enhanced security, and the new MT drive functionality.  From the outside, this application appears to be very simple.  But in reality, it is a complex application which includes an API and Client Library for developers looking to automate file transfers and integrate with other applications.   The uploaded files are virus scanned and remain encrypted from the moment of upload until they are downloaded by the user.  This prcess ensures a high level of security for state data.  


Fun File Transfer Service statistics:

* Service launched January 2007

* 557,0000 + files uploaded to date

* 52,526 + users


We are thrilled to have had the opportunity to develop this application for the citizens of Montana and state employees!


Mobile Device Management

A Comprehensive Enterprise Mobile Device Management Solution

 It is estimated that 40% of workers use personal devices to access business applications and resources.  By implementing a Bring Your Own Device program, agencies can allow employees access to agency content without compromising security and management of their mobile fleet.  A team of agencies came together to identify the technical and business requirements necessary to implement such a program.  AirWatch was selected as the mobile device management solution for the enterprise.  Agency IT staff will have the flexibility to treat a mobile device as a fully managed device or as a BYOD.  Features include: 

  • Enables Device Choice - Supports all major devices, operating systems.

  • Mitigates Business Risks - there are inherent risks when employee owned devices are allowed access to government content.  MDM allows you to assign, monitor, and enforce terms of use agreements.

  • Enables self-service Management - Ability to manage mobility enterprise wide by providing a simplified and efficient way to enroll, configure, view and manage a diverse fleet of mobile devices.

  • Protects Employee Privacy - Ability to separate government and personal data on devices.

  • Device Management - Allows management of all enrolled devices from a central location in the AirWatch console.

  • Delegated Administration - Agency will be able to manage devices associated with their agency. 

  • Transferable Perpetual License - Someone leaves, no problem, licenses can be moved to new devices with no additional charges. 

Montana Department of Transportation will pilot the solution in June with expected enrollment for all agencies in August.

  • Zane Rudolph passed the Niagara AX Certification Test. 
  •  Chad Kroll became certified as a Citrix Certified Professional - Networking (CCP-N). 
  • Layne Cope earned a BA from Western Governors University in Computer Science and IT and received a Cisco Certified Network Associate (CCNA) certification. 
  • Jeramy Wilcox and Patrick Boyle earned the "Cisco Certified Network Professional" (CCNP) Route and Switch certification.
  • Alex Ostberg passed the CCNP SWITCH test for the CCNP Route and Switch. 
UofMLecture at the University of Montana
State of Montana Cybersecurity from an Enterprise Perspective

On May 5, State CIO Ron Baldwin, and Chief Information Security Officer Lynne Pizzini, gave a lecture at the University of Montana titled "State of Montana Cybersecurity from an Enterprise Perspective". The team discussed state computer systems in an ever-changing technological environment and how the state protects citizen data against the threats of today's world.  Baldwin and Pizzini delivered everyday examples of cybersecurity incidents and wrapped up the presentation with an interactive question and answer session. The event was held at the Gallagher Business Building on the University of Montana campus. 

 CYBER SECURITY NEWSLETTER  Check out this month's cyber security newsletter on the Montana Information Security Website.
Welcome New Employees

SITSD welcomes:  

Mike Sangray, Security Analyst 

Eddie Torgerson, Computer Support Specialist 

Yssac Amarills, Computer Support Specialist

Erik Evans, Applications Intern 

Ryan Brand, Applications Intern 

Ethan Peterson, Applications Intern 


Information Technology Managers Council 

Wednesday, June 3, 8:30-10:30 a.m., Room 152 State Capitol


Information Technology Board  Tuesday, June 16, 10:00 a.m. - 12:00 p.m., Room 152 State Capitol 


Please note that some links in this newsletter are only accessible when logged into the State of Montana SummitNet network. For more information, contact





Disruptive Change is the New Norm 


 I had the pleasure of attending the NASCIO midyear conference April 26 - 29 in Alexandria, Virginia. Department of Administration Director Sheila Hogan was able to attend the conference with me. The theme this year was disruptive change. Topics included: State IT Workforce - Facing Reality with Innovation; A Case Study in Cloud Procurement; Forces of Change - Addressing Policy Challenges; and Is State IT Working on the Right Things.



I participated on a panel that discussed cyber security insurance.  There are many states that don't have cyber security insurance and are very interested in learning more about it. I discussed the difference between a cyber-incident and a data breach, Montana's cyber/information security insurance program, and our cyber incident response process. Of particular interest was  Montana's commercial insurance policy which provides coverage for: 

  • Data breach response costs including, but not limited to, forensic investigations, mail notification, and credit monitoring.

  • Fines/penalties assessed by regulatory authorities.

  • Revenue streams lost as a result of a breach.

  • Personal injuries and property damage for negligent acts or omissions of the state.

  • Website content and media.

  • Cyber ransoms and fines.

  • Public relations firm consultation. 

I am happy to report that Montana is a nationwide leader in the area of cyber security insurance!


The conference also provided an opportunity for Director Hogan and me to meet with Montana's Representatives. We met with Senator Zinke, Senator Daines and Senator Tester to discuss cyber security and the importance of broadband in Montana.


Ron Baldwin, State CIO 


Read More....   

LEG2015 Legislature Adjourns Sine Die

Enterprise IT Budgets

State Information Technology Services Division's 2017 biennial budget was decreased $3.7 million dollars, a 4% reduction to the Governors executive budget request for enterprise IT services. While agencies will see a corresponding decrease in their fixed costs requests, SITSD services to meet agency projected utilization will not be affected. Rather, SITSD has reduced rates and will absorb the cut internally. SITSD Customer Relations Mangers are providing agencies with revised budgets and the new rates. Please contact your agency CRM for any questions.



Joint Subcommittee on Statewide Information Technology

The Joint Subcommittee on Information Technology recommended that SITSD and agencies work towards transparency in the state's total investment in technology, standardize IT expenditures across agencies and SITSD, and report the progress quarterly to the Legislative Finance Committee. Supporting this effort of transparency and accessibility, SITSD, the Office of Budget and Program Planning and State Financial Services have partnered to create a statewide standard of accounting for information technology.  Operating costs that directly relate to IT will be captured through the use of defined and updated IT accounts.  Costs of IT personal services will be captured by identifying job codes that directly relate to IT.  


Although DOA is establishing the statewide standard centrally, agencies have been asked to review the proposed IT chart of accounts and provide input by May 20. DOA will provide agencies with the finalized list of IT accounts as well as the finalized list of IT job codes by May 27.  Updated policy will be published by June 19 and agencies will be required to use the established IT accounts  beginning July 1 for Fiscal Year 2016.



Long Range Information Technology  

House Bill 10 appropriated funding for IT projects to the Department of Administration, Department of Health and Human Services, Department of Transportation, and the Judicial Branch. The bill also added language referencing the state's data centers, statewide network efficiencies and electronic content management services which included:

  • Encourage all state agencies to transition to the state data center unless there is a documented financial or security reason that justifies why the agency should not use the state data center.

  • Leverage the state data center for local governments, school districts, and the university system to use.

  • Market the use of the state data center to other states if excess capacity exits.

  • Leverage federal funds and other resources to the maximum extent possible to assist with infrastructure obligations associated with federal and other programs.

  • Authorize state agencies to utilize existing appropriation authority to support or enhance enterprise electronic content management services.


Connecting Information and People.
State Information Technology Services Division, a division of the Montana Department of Administration, provides IT services to more than 100 state, county and city government entities. The division works to ensure that the state's IT infrastructure is robust, secure and cost effective, and supports the business requirements and innovations of government and Montana citizens.   
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