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NEWS & EVENTS

SERVICE CATALOG UPGRADES ARE HERE

SITSD debuted an enhancement to the Service Catalog January 4, 2016. The new and improved service catalog began a multi-phased rollout. The initial upgrade includes the transition to a shopping cart style format. The web address is also changing and it can now be found at sitsdcatalog.mt.gov.

The new catalog offers the ability to get estimates on services and save the estimates to a PDF which can be attached to a service request when an order is submitted through the Service Desk by creating a case. Further enhancements are planned and will include the ability to order directly through the Catalog. More information will be coming when that upgrade is available!

The ease of use and the ability to save a wish list can help in budget planning for IT services! Check out the NEW and IMPROVED Service Catalog HERE!

State of Montana Data Center Electrical Changes 

Recent law changes will impact Data Center processes. OSHA and NFPA-70E laws have changed and a Data Center can no longer have an exception for performing live electrical work. When power is installed or removed, the main breaker must now be turned off for work to be performed.

If your equipment is not dual powered, you may experience an outage when electrical work is being performed. If your equipment is dual powered and properly supported, you should not get an outage but will have a notification that a power supply went down and came back up. In an effort to eliminate concerns or issues, Data Center customers are encouraged to schedule a visual walk-through of their racks to ensure their equipment is dual power supplied and plugged in properly.

The deadline for these changes to be implemented will be April 1, 2016. To schedule an onsite visit with Data Center staff, please call 406-444-2000. In addition, customers will be notified when power work is to be performed and you will be impacted. Thank you for your continued support. 

12TH ANNUAL MONTANA GOVERNMENT IT CONFERENCE 

The Government IT Conference came to a close. Thank you for your support and attendance. Session videos are now available, visit the IT Conference website.

Montana Recognized for transparency in government spending

The U.S. Public Interest Research Group recently awarded Montana a 92% or A- rating for spending transparency. The State works to make checkbook-like infomration availbale on its transparency website, which SITSD maintains. Learn more HERE.

 


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