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SITSD Bureaus & Offices

Application Technology Services Bureau

Mission Statement: The mission of the Application Technology Services Bureau in SITSD is to provide superior development for websites, applications, databases and host all these services and supply enterprise content management to support the missions of our customers and our division.

Major Functions: Application Development, Application Hosting, Website Development, Database Development, Database Hosting, Enterprise Content Management

CIO Support Office

Mission Statement: The mission of the CIO Support Office is to provide excellent customer service to support the needs of the State CIO, SITSD, State agencies, and the citizens of Montana. 

Major Functions: Administratively support the State CIO, SITSD, State agencies, and the citizens of Montana. 

Contracts & Asset Management Office

Mission Statement:  The mission of the Office of Contract and Asset Management in SITSD is to ensure all hardware, software, and IT services required by our clients are acquired in a timely manner, at the lowest possible total cost of ownership consistent with industry best practices, and account for software and hardware assets with inventory control.

Major Functions: OCAM’s 8 employees are responsible for: Software and Hardware Asset Management, Contract and Vendor Management, Policy Management, IT Procurement Request Management, and Acquisitions for both SITSD and the Enterprise. 

Enterprise Security Program

Enterprise Support Bureau

Mission Statement: The mission of the Enterprise Support Bureau is to manage and monitor a secure and reliable environment for computing assets, and provide enterprise IT support and services that fulfills customers’ business needs.

Major Functions: Data Center Facilities, Desktop Services, Service Desk

Enterprise Technology Services Bureau

Mission Statement: ETSB’s mission is to provide enterprise class platforms for compute, storage, and applications that are cost effective and scalable to further the state’s ability to serve the citizens of Montana.

Major Functions: Enterprise Infrastructure/Services, Mainframe

Finance & Budget Office

VISION:  The State Information Technology Services Division Office of Finance & Budget’s vision is to have the best customer service we can through employees that are dedicated to providing excellent service, being proactive and reflecting a culture that embodies moral and ethical values for the services we are providing.

VIEWS:  We will strive to be Ambassadors of the State Information Technology Services Division.  Creating a professional image through our appearance, language and conduct.  We will treat the State of Montana's assets as our own.  We will create a positive work environment through teamwork and support treating co-workers with respect – always coaching and encouraging.  We will take ownership of concerns that come our way and follow through to make sure those concerns are addressed and satisfied in a timely and accurate manner. 

VALUES:  Our customers are our #1 priority.  Our goals are for the exemplary quality that we will be measured by according to our customer’s needs.  Our commitment is to be excellent in our provided service.  Our expectations for our performance is to be as accurate, efficient, timely, and professional always, building standing relationships to provide the best financial information to all our customers.  Our value is to be a reliable and trusted source of information.

Information Security Bureau

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Mission Statement: The mission if the Information Systems Security Office is to provide solutions and services with a thorough understanding of confidentiality, integrity and availability of information systems, utilizing a flexible strategy, collaborative approach and a strong customer focus.

Major Functions: Digital Forensics, Incident Response, DR/Continuity of Operations, Risk Management, Compliance

Network Technology Services Bureau

Mission Statement: The Network Technology Services Bureau provides reliable, state-of-the-art, cost-effective, telecommunication systems and services supporting all branches of state government, political subdivisions and qualifying non-profits.

Major Functions: Voice, Video, Data, Security Solutions

Public Safety Communications Bureau

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Mission Statement: Through engagement and collaboration with stakeholders, support the delivery of interoperable public safety communications systems.

Major Functions: 9-1-1 Program, Spectrum Coordination Program, and FirstNet Consultation Program