About UsMission, Vision & Goals

Mission & Vision

Mission Statement

The mission of the State Information Technology Services Division is to provide shared IT services to support the needs of the state and citizens of Montana.


State Information Technology has a vision of being an organization that focuses on:

  • Customer service
  • Innovation
  • Technology that supports Montana citizens and businesses
  • Technology that makes government more effective and efficient
  • Security and data protection
  • Enterprise platforms that provide advanced and affordable technology for State and local government


Integrity – Do what is right, legally and morally

Honesty - Communicate and act truthfully

Accountability – Take responsibility for actions

Stewardship – Properly utilize the resources of the state

Respect – Treat people with dignity and value them as individuals

Goals & Objectives 2019 Biennium

Division Mission: To provide IT services to support the needs of the state and the citizens of Montana.

Goal: Deliver Enterprise IT services to state and local government, and the University system.


  • Identify and deploy networking technology that provides greater security and flexibility at lower costs.
  • Support business needs by utilizing an agile and responsive service delivery model.
  • Actively engage state agencies, local governments, and university systems in the process of developing solutions for improving services.

Goal: Deliver mobile capability that serves citizens, businesses and education.


  • Identify additional mission-critical business functions that will benefit from mobile support.
  • Improve government efficiency by making government services available anytime, anywhere.
  • Continue to improve the management of state data and applications on mobile devices.

Goal: Build and operate enterprise systems that are shared across state and local government.


  • Make technology more cost effective by leveraging economies of scale.
  • Actively engage state agencies and local governments in the process of identifying opportunities to share resources.
  • Leverage the data center for local governments, school districts, and the university system.
  • Utilize existing resources to support or enhance enterprise electronic content management services.

Goal: Utilize cloud, open data and existing applications to maximize value and minimize cost of information technology.


  • Take advantage of opportunities to save time and money by deploying Software as a Service (SaaS) and other existing solutions over custom-built systems when possible.
  • Enable IT to quickly allocate the proper resources to meet unpredictable and fluctuating business needs.
  • Increase technology infrastructure efficiencies.
  • Increase transparency and access to valuable government data.

Goal: Manage cybersecurity risk to systems, assets and data.


  • Develop best practices for common security controls for all agencies to use.
  • Develop and implement a standardized information security program assessment and measures for departments and the state.
  • Provide a yearly state information security assessment to the Governor showing program successes and a plan to address shortcomings.
  • Develop a governor’s information security dashboard.