Mission Statement

The mission of the State Information Technology Services Division is to lead the nation in digital transformation.

Vision

Our vision is to empower Mont.

GOALS & OBJECTIVES 2022-2024 State of Montana Strategic Plan

Goal 1: An innovative workforce dedicated to reshaping the way IT Services are delivered

Objectives:

• Objective One: 
  • Enhance current college relations program and implement a more expansive internship program in support of IT staffing needs. 
• Objective Two: 
  • Modernize how and where work is performed by leveraging new telework policies and updated workspaces.
• Objective Three:
  • Leverage the knowledge and expertise of all employees through effective collaboration and training opportunities.

GOAL 2: Strategic IT investment empowering delivery of citizen services

Objectives:

• Objective One:
  • Implement tools to provide ease of access to key information used by our customers in support of the delivery of citizen services.
• Objective Two:
  • Drive the digitization of workflows and forms to improve workplace efficiency and enhanced customer service.

GOAL 3: Citizen one-stop shop anywhere, anytime, any device

Objectives:

• Objective One:
  • Implement new RMTD functions an microservices to allow maximum flexibility and function reuse. Follow best practices by delivering those applications in containers to minimize server resources.
• Objective Two:
  • Site with a single point of entry for citizens to access services and information.

GOAL 4: All enterprise products and services are widely leveraged to provide maximum benefit

Objectives:

• Objective One:
  • Enhance employee productivity through continued adoption of effective enterprise-wide systems and standardized work processes.

GOAL 5: The State's information assets and citizen's data are protected

Objectives:

• Objective One:
  • Ensure effective security protocols, procedures, and systems are in place for all DOA systems.