Information Technology Plans

Information Technology Plans

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Strategic Plan 2016 Final635924589676890627



Montana's 2016 Information Technology Strategic Plan 

Goals and Objectives 2019 Biennium

Division Mission: To provide shared information technology services to support the needs of the state and the citizens of Montana.

Goal: Deliver Enterprise IT services to state and local government and the University System


  • Identify and deploy networking technology that provides greater efficiency, security, and flexibility
  • Support business needs by utilizing an agile and responsive service delivery model
  • Actively engage state agencies, local governments, and the University System in developing solutions for improving services

Goal: Deliver mobile capability that serves citizens, businesses, and education


  • Identify additional mission-critical business functions that will benefit from mobile support
  • Improve government efficiency by making government services available anytime, anywhere
  • Continue to improve the management of state data and applications on mobile devices

Goal: Build and operate Enterprise systems that are shared across state and local government


  • Make technology more cost-effective by leveraging economies of scale
  • Actively engage state agencies and local governments in the process of identifying opportunities to share resources
  • Leverage the data center for local governments, school districts, and the University System
  • Utilize existing resources to support or enhance enterprise electronic content management services

Goal: Utilize Cloud, open data, and existing applications to maximize value and minimize IT cost


  • Take advantage of opportunities to save time and money by deploying Software as a Service (SaaS) and other existing solutions over custom-built systems when possible
  • Enable IT to quickly allocate the proper resources to meet unpredictable and fluctuating business needs
  • Increase technology infrastructure efficiencies
  • Increase transparency and access to valuable government data

Goal: Manage cybersecurity risk to systems, assets, and data


  • Develop best practices for common security controls for all agencies to use
  • Develop and implement a standardization information security program assessment and measures for departments and the state
  • Provide a yearly state information security assessment to the Governor showing program success and a plan to address any shortcomings
  • Develop a Governor’s information security dashboard


Montana state agencies also complete IT plans every two years. Click here to view agencies IT plans. 

Background on State IT Strategic Plan

The State's Information Technology Strategic Plan serves as the voice of the Montana Information Technology Act (MITA), 2-17-523 MCA, and documents the strategies of the State Chief Information Officer (CIO). The plan is reviewed every two years to reflect new state IT goals and objectives. It provides a framework and guidance for the development of individual state agency IT plans. The strategic plan is grounded in the principles and values established by MITA. The plan reflects a cooperative effort between SITSD, agency IT managers and the Information Technology Board.

Current and previous State IT Strategic Plans 

Montana 2016 Information Technology Strategic Plan

Montana 2014 Information Technology Strategic Plan 

Montana 2012 Information Technology Strategic Plan

Montana 2010 Information Technology Strategic Plan

Montana 2008 Information Technology Strategic Plan


 Message from the CIO Ron Baldwin

The world is experiencing exponential changes in technology in the digital age. From mobile devices and social media, to cloud computing and virtualization, information technology touches every aspect of our lives. 

We are global citizens who are one tweet away from communicating instantly with our fellow citizens. The same access we have to each other is now expected in government. Online and mobile accessibility to government services and data is not only preferred, it is expected. Mobile applications and self-service web portals now allow citizens to tap into the government that serves us like never before. 

This report outlines how the State of Montana is addressing these challenges and opportunities for information technology. Under Governor Bullock’s leadership, transparency is just one area where the State of Montana has made strides in bringing data to the people as noted in the last Digital States Survey report. With the creation of the State’s transparency portal, data portal and the business portal, citizens can access the power of data in government. 

As we continue to invest in information technology that keeps pace with our global digital world, we also must invest in security to protect the data we are entrusted with safeguarding. Citizen data must be secured against the ever increasing number and sophistication of cyberthreats. Addressing cybersecurity is a national and state priority that requires a high level of collaboration and coordination. 

Governor Bullock has met this challenge head on by issuing an executive order in 2015 to form the Montana Information Security Advisory Council. This is the first multi-jurisdictional forum of its kind in the State of Montana, and it is already making progress in better securing the State from cyberattacks.

Moving forward, information technology at the State of Montana must continue to serve citizens in the secure, efficient and effective manner they expect. Information technology is also a vital component in enabling the Governor’s initiatives, such as the Main Street Montana project, to further educational opportunities and to create jobs. It is my honor to serve Governor Bullock and the State of Montana during this time of great opportunity. 


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 Ron Baldwin, State CIO